Automate processes easily
BPMN technology follows the international standard BPMN 2.0, which allows you to automate recurring business processes and transfer BPMN models between systems. Existing processes are also supported in a targeted manner, so that processing speeds are increased and resources are saved.
Manage services efficiently
Standardized ticketing processes via a flexibly adaptable and expandable ITSM software platform help you minimize the impact of incidents and handle service requests in a more targeted manner. This increases service quality and ensures optimal performance of your IT infrastructure.
Evaluate data in a structured manner
OMNILYTICS is an analytics and Business Intelligence solution that enables you to create interactive dashboards, KPI cockpits and regular reports. Software-supported data evaluations help you make better management decisions and identify risks and potentials at an early stage.
More about Business Intelligence
Manage companies according to standards
Governance, risk and compliance (GRC) are the three most important levels of action for successful corporate management. With the OMNITRACKER GRC Center with integrated risk management, vendor management and audit management, you can achieve your defined goals and safely comply with multiple internal and external requirements.
Documents
We have compiled current OMNINET whitepapers and highlight flyers for you.
Our whitepapers show exemplary digitization projects from practice based on individual industries, e.g. in the healthcare, banking and insurance, and construction sectors.
Learn in our flyers how our enterprise service management platform, our applications and extensions optimally support your business processes, so that you remain flexible in the long term and grow in a structured manner.
News
Waarom serviceproviders zich vandaag al moeten voorbereiden op ITIL® (Version 5)
ITIL® (Version 5) markeert de volgende stap in de evolutie van IT Service Management. Ontdek waarom AI, governance, gebruikerservaring en productgericht werken nu al vragen om een nieuwe aanpak voor serviceproviders en Enterprise IT-teams.
OMNINET Austria GmbH: one of the “Best Workplaces Austria 2026®”
In the Austria-wide “Best Workplaces Austria 2026®” competition, OMNINET Austria secured 9th place in the “Small Companies (20 to 49 employees)” category. The “Great Place To Work®” seal of approval is based directly on feedback from the company’s own workforce.
AI in ITSM: hoe Artificial Intelligence IT Service Management verandert
Artificial Intelligence verandert de manier waarop IT-organisaties hun dienstverlening organiseren. Van slimme ticketclassificatie tot workflowautomatisering en AI-agents: ontdek waar AI vandaag al een concrete meerwaarde biedt binnen IT Service Management en waarom sterke processen de basis blijven voor succesvolle AI.